Head of Operations

Washington, D.C.

|

Full Time

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Azalio is an early-stage startup on a bold mission to change the future of work for front-line workers. We are a small team that recently closed a funding round of $2M. Our software currently solves workforce management and retention problems for small and medium retail businesses across the US. We work with customers like Dunkin Donuts, Subway, Susie Qs and other franchises. Everyone on our team is passionate about improving the experiences of the business owners, managers and employees we work with. If you are a product designer interested in joining a passionate team working on a major problem with real world implications, then this is the role for you! 

Role Overview: 

  • Work with the co-founders on creating company strategy
  • Optimize internal operational processes and procedure
  • Manage customer onboarding experience and customer success
  • Assist with financial management
  • Help with HR / recruiting and more
  • Bonus: a business development / sales background and/or any previous experience working a frontline job in retail is an added bonus! 

About You:

  • Previous experience working in operations or managing a team 
  • Excellent understanding of financial management
  • Well-versed in how to recruit and hire new team members
  • Ability to communicate and influence at all levels within the organization
  • Strong desire to learn and grow 

Perks:

  • Option to earn equity at a fast-growing startup
  • Opportunity to grow into a COO role
  • Ability to work from home
  • Autonomy to make critical decisions that will drive team success
  • A leadership team that is committed to your overall professional growth and success